Privacy Policy

The controller of the personal data of the website is Entra Grupp OÜ (registry code 10784578).

What personal data are processed

• Name
• Email address
• Phone number
• Country
• Company name and registry code

Why personal data are processed

Personal data are used to manage the customer’s requests via contact forms.

The IP address or other web identifiers of a user of the website are processed for the provision of the website as an information society service and for web use statistics.

Recipients of personal data

Personal data are transmitted to the customer support of the webiste for managing requests and for settling any problems that the customers may have.

Security and access to data

Personal data are stored in the servers of Zone Media OÜ (registry code 10577829), which are located on the territory of a member state of the European Union or states of the European Economic Area. Data may be transferred to the countries whose data protection levels have been assessed as adequate by the European Commission and to the companies in the USA who have joined the Privacy Shield framework.

Personal data can be accessed by the staff of the website in order to settle technical issues related to the use of the website and to provide customer support.

The website takes appropriate physical, organisational and IT security measures to protect personal data against accidental or unlawful destruction, loss, alteration or unauthorised access and disclosure.

Personal data are transmitted to the data processors of the website (such as the data hosting services) and processed under contracts concluded between the website and the processors. The processors must ensure appropriate safeguards when processing personal data.

Erasure

For the erasure of the personal data, customer support must be contacted via email. requests of erasure are responded to no later than within one month and the period of erasure shall be specified.

Direct marketing messages

Email address and phone number are used for sending direct marketing messages if the customer has given the respective consent. If the customer does not want to receive direct marketing messages, the customer should select the relevant link at the footer of the email or contact customer service.

Dispute resolution

Disputes concerning the processing of personal data are settled through customer support: sales@entraparts.com

The supervisory authority is the Estonian Data Protection Inspectorate: info@aki.ee.